| Titolo | Competenze | Annuncio | Data | Tipo | Durata | N. risorse |
|---|---|---|---|---|---|---|
| cbre3512 | We are currently looking to employ a Field Technical Services (FTS) Analyst. As an FTS Analyst, the individual will be: • the first point of contact for all IT Service Desk logged Incidents and Requests. • Responsibilities will include the analysis and evaluation of reported end user problems, failures and errors. • Provide recommendations on the replacement of computer peripherals and program changes in order to correct software issues. We are looking for an individual with the following skills and experiences: • Have at least 1 year of relevant Field/Deskside work experience; • Possess exceptional technical knowledge of desktop management , office automation and general operating systems; • Experience with troubleshooting software and hardware problems through debugging, testing and vendor assistance • Have an excellent content knowledge and mastery of Microsoft Office packages - Knowledge of ITIL, MCDST , MCSA , CCNA • Provide technical guidance and/or training to co-workers; • Have a good command of the English language | IT technical support | 22-05-2018 | 1 |
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